Global lead innovation transformation & management at ING
Lieven Haesaert is a commercial engineer and holds an MBA fromLeuven-Vlerick Management School. He startedhis career at KBC Bank as an economist. Lieven subsequently worked with TheBoston Consulting group and with eBay, where he occupied several positionsincluding head of Marketplace Development for eBay Belgium and director Trust& Safety for eBay South-West Europe.
In 2009 Lieven started at ING Belgium as head of Online Channels, andin 2013 became general manager Digital Channels. In 2017 Lieven joined ING’sHead Office as head of Digital Transformation for the Global Retail Bankingsegment. Since July 2019 he is globally responsible for Innovation Managementand Transformation, in ING’s Chief Innovation Office (“ING Neo” as of January2021).
The 'platformisation' continues. I expect an acceleration as big techs will emerge stronger than ever due to this covid crisis.